“Of course I remember you!” the PR executive exclaimed. “You wrote the piece about the microwave.”
It’s true; I did—hundreds of thousands of words and probably a dozen years ago. And, to be clear, it wasn’t about a microwave; it was about the culture of fast-action, fast-answers, and how that related to certain business problems.
I don’t even remember the piece, to tell you the truth. I mean, I remember the ideas; I could reconstruct it for you if I needed to. But it doesn’t matter if I remember it—my reader did. And that’s the whole point of imagery. It makes ideas stick.
Especially when you’re writing about a business issue—or, really, any topic your audience may have heard about before—you need to give them a way to form a new impression. So find a novel way of discussing the subject. A metaphor, an allusion, a pop-culture reference—anything surprising can activate the “what did she say?” response in your readers. And once you’ve got them listening in new ways, they’re ripe to receive your message
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